The AI team
that sells your products
and handles support
24/7
Let AI handle the entire customer lifecycle, from initial inquiry,
post-purchase support to review and feedback collection.
Get started free. No credit card required.
From first question
to next review.
One continuous thread that converts, supports and keeps the relationship alive.
01 · Engage
Turn questions into paid orders.
AI knows your catalog well enough to answer, recommend and present an in-chat checkout card when the customer is ready.
Start with a catalog02 · Convert
Make payment part of the reply.
AI initiates payment right inside the messaging thread, without sending the customer away.
Connect payments03 · Support
Be useful after “paid.”
Act as a 24/7 care layer that checks order status and handles delivery questions.
Set support rules04 · Resolve
Move common issues forward.
AI handles common requests in seconds, with a clear handoff when policy or context needs a person.
Define your policies05 · Listen
Ask at the right moment.
Trigger a frictionless, one-tap feedback prompt after delivery or a support interaction.
See the feedback flow06 · Amplify
Let trust travel.
Gather private feedback, then offer the independent public-review route when the customer is ready.
Turn feedback into proofWorks where your
customers already are
SDK
Commerce integrations- Web embed Shipped
- Shopify Coming soon
- WooCommerce Coming soon
Turn every chat
into a next step.
From “Do you have this in stock?” to “Where is my package?”,
CounterLane keeps the full customer lifecycle in the same conversation.